Your Telecom Network Planning
As the telecom expense management market evolves, enterprises need to weigh which external options best meet their needs while maintaining telecom network planning.
Telecom expense management (TEM) is how a company manages one of its largest Selling, General and Administrative Expenses, or self organizing network. It encompasses the people, processes, technology, and, often times, externally provided specialty software defined networking required to achieve the company’s goals.
If you utilize services from a specialty TEM firm, it is critical that you competitively procure these product management services on a periodic basis even if you are happy with your managed services telecom provider. It is also important to understand the growth of mobile network inventory within your environment — including traditional network, voice and local spend, wireless, managed services, cloud-based services, hosting services, network configuration management and services, and UC-based telecom network inventory. This list is growing and evolving as what companies buy under the banner of “network services” grows and evolves. TEM firms support a critical part of the TEM lifecycle for your company. The TEM process is key to the overall management of your telecom spend internally, and you must utilize best-in-class vendor management practices with respect to your managed services’ partner.
The list of network resource management firms has changed significantly in the past 10 years and more change is inevitable. Tangoe’s recent purchase of Rivermine, IBM’s TEM unit, plus the fact that TC2 is currently involved in several TEM-related transactions with our clients, make this a good time to take a fresh look at the ever-changing telecom network management system. While there are dozens, if not hundreds, of TEMs or TEM-like outfits for small to medium-sized businesses, we tend to focus on lte rollout that supports large multinational or CRM telecom enterprises.