Product Management

Cybersecurity could be the biggest challenge for FirstNet & Telecom self care

Internet Protocol (IP) is pervasive throughout modern-day solutions, and ever-increasing telecom managed services’ power is available in smaller packages and at lower telecom order management and revenue management costs, so access points and sensors can be placed almost anywhere. Add in greater telecom real-time billing options, and broadband connectivity has become a realistic alternative in locations that once were deemed impractical to cover. And the capabilities that new systems yield are nothing short of remarkable.

Utilities can identify and address issues in their networks before they become problems that result in the light goingiphone-6-458159_640 out. Drones can be used to act as the ears and eyes of enterprises in hazardous telecom order to cash, providing an efficient way to search for bodies in a disaster area or determine whether a piece of critical equipment—a piece of rail in a remote area or a radio antenna on a tall tower—has been damaged. With next-generation 911 and FirstNet, public-safety personnel can leverage the power of interconnected data, location information and analytics to protect both emergency callers and the first responders trying to help them. And solutions continue to be developed that seem to answer key functionality issues for telecom performance management and fault management.

For instance, there was a time when it seemed questionable whether LTE could be used in a mission-critical environment by first responders, because the 4G cellular technology originally was designed to work only when connectivity to an LTE evolved telecom process management was available. Lose connectivity to the EPC, and that whiz-bang LTE device in your hand was of little use. Unlike LMR technologies, LTE did not provide graceful degradation to direct—or peer-to-peer—communications when all access to network infrastructure was unavailable. And, of course, commercial voice over LTE was only just being proposed, much less mission-critical customer management and telecom product management capability.